Refund Policy

Last updated 28 October 2026

If Mitos isn't right for you, ask within 14 days of your first payment and we'll refund it in full.

New subscriptions: full refund if requested within 14 days of your first payment on any plan.
Renewals: cancel any time to stop the next renewal. If a renewal goes through by mistake, ask within 14 days and we'll refund it, provided the plan hasn't been used since.
Annual plans: refundable in full within 14 days of purchase or renewal; after that, you keep access until the end of the year.
How to ask: email [email protected] with the email address on your account, or reply to your Paddle receipt.
How refunds are paid: Paddle, our merchant of record, processes refunds to your original payment method, usually within 5–10 working days.
This policy doesn't affect your statutory rights.